From the beginning, our customers have been our number one priority. While strict quality control, lab testing, and manufacturing under tightly controlled conditions are all very important, they are all done for one reason – to bring you high quality, affordable supplements. We pride ourselves on customer loyalty and are pleased to report that nearly all of our first-time customers become devoted patrons. You can be confident that from the moment a product is conceived to the moment it leaves our facility we put only the best into ProteinCo so you only put the best into your body. If you are not satisfied in any way, please return the container.
Every batch of ProteinCo produced must pass a rigorous set of quality control and taste tests before it leaves the manufacturing facility. This is why we offer a full quality guarantee on every tub of ProteinCo product sold.
If our products are not the best they can be - and the best you can buy - what else matters? So if you don't experience the desired results from a ProteinCo supplements products, you may return the unused portion for a 100% refund.
If for any reason a ProteinCo supplements product is not satisfactory, return it to us for exchange or full refund.
If you would like to return part or all of your order, please fill in the reverse of your invoice that accompanied your order and send the goods back to ProteinCo. You are responsible for all postage and packing costs and these will not be refunded.
If after the first few (1-3) scoops you don’t like the taste or the way the products mix, you will receive a full refund, less costs of postage and packing which are non-refundable.
The money back guarantee applies to all products purchased on ProteinCo.com, by mail order or through our Customer Service department.
ProteinCo’s money back guarantee does not affect and is in addition to your statutory rights.
If you receive a damaged or defective item, contact a Customer Service Representative within 30 days of delivery at 1.888.880.0477. Please supply the order number and item number from your original confirmation email, as well as your email address and phone number. ProteinCo will make every reasonable effort to assist you with your return.
If there is extensive damage to the carton upon delivery, contact a Customer Service Representative immediately at 1.888.880.0477. Please have your order number available when you call.
It is important to contact our Customer Service Department before you return your items so we can better care for your account. Please call or e-mail us at email@example.com with the following information:
A Customer Service Rep will respond promptly with a return confirmation message and (if necessary) shipment instructions for returning the item.